“Professional, friendly and approachable”
2020 was meant to be a year of celebrating our 30th wedding anniversary, one of which was booking several holidays to Lanzarote in April, Kefalonia in June and then Portugal in September, all of which were cancelled.
The last holiday to Portugal was the one that we had been looking forward to, to celebrate our anniversary on the 29th September – this was cancelled within a week of us due to travel.
We contacted Fiona, at Tyler Brown Travel on the Saturday to explain what type of holiday we liked, after feedback from a friend who had recently booked a holiday with her, by Sunday she had a list of different holidays that she had really looked into with the information we gave her. The holiday was absolutely fantastic; she got the holiday resort tailor-made for our needs.
She added extra touches such as contacting the hotel to let them know we were celebrating our wedding anniversary, as well as booking our flights and checking after a couple of days into the holiday that everything was okay with the hotel.
We cannot praise this lady enough for all the hard work she put into finding this holiday, she is passionate about looking after her customers, professional, friendly and approachable – will be definitely booking our next holiday with Fiona and Tyler Brown Travel.
Joe and Bev